Terms & Conditions

Online French Patisserie reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material.

Linked Websites

This website may provide links to a number of external websites; these are provided for your convenience. These websites are not controlled by French Patisserie and neither French Patisserie, its directors nor employees assume any responsibility or liability for any material contained within such websites.

Copyright Notice

Online French Patisserie and Toowong French Patisserie holds the copyright to this website. Online French Patisserie grants you a limited license to view this website utilising the Internet, for either personal or commercial use. You are not permitted to make copies of this website, reproduce or alter this website for any purpose whatsoever without the express written consent of Online French Patisserie.

The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices, service availability or event dates, by email or telephone. Toowong French Patisserie and Online French Patisserie cannot be held responsible for any loss or damage resulting from any information contained in this website. Online French Patisserie disclaims all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Information on this website may be printed for personal use while keeping in mind the terms of use above.

 Refunds:

If the product you have order is out of stock, we will notify you and offer you a refund or the choice of an alternative product with the same value.

Our recipes are traditional french recipes that have past the test of time using only the best quality ingredients. However if you are not satisfied with your product you have received and you have properly stored and handled the product. Please contact the Toowong French patisserie to arrange to return it within 2 days. (at least 75% of the original product must be returned). Our Head Pastry Chef will assess the product and provide a refund if deemed to not be up to our high standard.


Deliveries:

All deliveries are subject to availability, you will be contacted with a minimum of 24 hours notice if delivery is not available. Delivery times can not be guaranteed  however every effort will be made to ensure it is made on time. If the delivery is not on time we will contact the number provided by the customer. We are unable to deliver to PO Boxes.